Lorie
Customer Service and communication
We had moved in to our house (built 2006) earlier this year and had Universal Windows Direct of Athens replace ALL our windows in our house and we are so pleased!!! Rating 5 stars from the very start to the very end! Entire job was completed in 3 days (36 windows) with excellent customer service, response time, communication, coordination and installation with high quality finish and professionalism. Any questions we had were completely answered in a manner that we understood ahead of time, as well as during installation.....